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Ferco is Certified to ISO-9002 and AS-9000

With the implementation of our enhanced quality system in 1998, the quality of Ferco Tech's products and services is unparalleled. The Operator's Acceptance Program (OAP) was established so that we could accomplish the following:

  • Implement in-process characteristic audits.
  • Improve control of characteristics through process plans utilized by all shop personnel.
  • Reduce post-processing inspection time which also reduces shop cycle times.
  • Lower the cost of quality.
  • Integration of inspection reports into the shop router reducing overall documentation volume.

The customer realizes a number of benefits as a result of Ferco Tech's enhanced approach to quality. The customer receives a superior quality part when required at a competitive price. This approach to quality also fosters teamwork within Ferco Tech. The program elements that allow the system to produce these results include:

  • Process plans inform the operator on how to perform a given function to industry standards.
  • Operators are approved to these process plans through rigorous testing.
  • Approved operators accept the hardware as it is manufactured using these plans.
  • Characteristics are audited by the quality department in process and at final inspection.
  • Any operations that were not approved by an OAP operator are accounted for in final inspection per the plans used by the operator.